I found out somewhat unceremoniously via LinkedIn that my first peer-reviewed piece, Ombudsing with Neurodiversity in Mind, was just...

The most successful and productive workplaces include disagreements and conflict. It's not the presence of conflict in the workplace that...

rethink, respond, resolve (this is my real human-generated tag line) On March 13th I was in NYC with folks from Elektra (both in person...

It's my first post since 2022 because quite frankly, 2023 was a blur. There was too much new work and too many important world events to...

As winter holidays rapidly approach, many of us are looking forward to gatherings with a mixture of anticipation and dread. With the...

I started getting kind messages last Friday and news travels fast so for those of you not connected with me on social media, here it is:...

I met recently for coffee with a former student of mine. She’s a rock star - an attorney and consultant and we met to catch up over...

When I started teaching at Emerson College in 2012, I had zero experience teaching college courses. I had been training others in...

If I'm being honest (which I do try to be), I've spent so much time daydreaming about being back in person with colleagues at work that I...

At the most recent East Coast Ombuds Group meeting I was asked to facilitate a discussion entitled, “How’s Everyone Doing? Ombudsing in...

October 8th was Ombuds Day I'm proud to have been sprinkled throughout the International Ombudsman Association's Ombuds Day video. Don't...

If the past four months have taught us anything, it's that business as usual isn't working. I think we can agree that the past few months...

Over the past few weeks (though it feels more like years) I think we’ve all been flooded by one or both of two kinds of messages:...

It's around this time each year that most people start to do one of two things: 1. stress out about seeing family and the resurfacing of...

In 2011 I walked 26.2 miles in under 7 hours in honor of my Dad who I lost to liver cancer 5 months before the walk.  This year I'm...

A while back I wrote a piece about the tension I was seeing across campuses between students that are accustomed to immediately (and...

78! Call it self-doubt, self-knowledge or a healthy dose of imposter syndrome, whenever I walk into a room of strangers I never consider...

"Words are free. It's how you use them that may cost you." - Unknown "It's not what you say but how you say it" is an expression that...

When people ask "how are you?" one answer comes to mind: "busy (but no complaints)." That's more about what I'm doing than how I am doing...

A month ago I posted about the need to keep growing professionally. Well, now it's official: I've signed on to be an instructor at...