The most successful and productive workplaces include disagreements and conflict. It's not the presence of conflict in the workplace that matters - it's how we respond to it.
Productively handled conflict can bring important issues to light, challenge us to rethink how we do things and find ways to do them better, build trust, ignite creativity and help us learn about each other.
Conflict that's ignored or handled poorly erodes trust, destroys morale and teamwork, wastes resources, saps creative and productive energy...and well, you know the rest.
Since 2012, I've taught people from across the country and around the world that conflict is normal and natural. And I've taught them how to do it better.
Invest in your team with a workshop (1-hour up to 1-day) in productive conflict management, skill-building and workplace negotiation.
Invest in your managers with training and consulting in effective team- building, strategic communications and management skills.
You can include elements of recognizing and managing bias and creating cultural competency.
Ombuds services, mediation, training, consulting, meeting facilitation... whatever your workplace needs to be conflict-positive is available to you.
Don't avoid conflict. Do it better.
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